Warranty Service & Support
Often, a small- to mid-size company must focus its resources on core competencies. OCM Manufacturing understands that, and our warranty service and support offerings are designed to relieve our customers of electronics product maintenance concerns. These services enable us to support your products from cradle to grave:
- Warranty & Support - protecting your product's reputation in the market
- Refurbish - maximizing the life span and profitability of electronics-based products and components
Electronics Warranty & Support
While your internal resources focus on the critical work of new product development and sales support, our resources can focus on supporting your products once they are in the field. OCM provides complete warranty and repair logistics, including return authorization, replacement and re-introduction of repaired parts into the supply chain. We also manufacture every product under warranty.
As part of our warranty and support service, we undertake failure analysis and component debug. These activities lead to improved customer satisfaction and can improve the profitability associated with your post-manufacturing activities.
Electronics Refurbish
Remanufacturing of electronics products is a valuable capability to improve end customer service. OCM also provides its customers with product life extension through:
- Analysis of returned products for re-use or disposal
- Refurbishment or remanufacturing of reusable products
Please contact OCM for further details.
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